Our clients have been able to achieve rapid entry into new markets and dramatic business growth (without a commensurate increase in staff) with the support of our software. They say that the most important impact of Delphi Professional Liability is better control of litigation activity within their claims area, as well as the high quality of data and the accuracy of rating. Whether the greatest benefit of Delphi Professional Liability is increased productivity, greater management control, or higher quality of data, Delphi Professional Liability clients are becoming recognized for successful growth during the challenges of the current liability market.
Delphi Professional Liability addresses the challenges faced by professional liability insurers:
- Need to quickly respond to market conditions by adopting changes to policy terms and conditions in the shortest time possible
- Necessity to more tightly manage underwriting practices
- Difficulty synthesizing information from multiple departments / systems to derive actionable business intelligence
- Lack of confidence in the accuracy and auditability of manual processes
Educated risk management through better business intelligence
Having all information available for coordinated reporting facilitates risk management, reconciliation of books, actuarial work, program analysis, loss runs, refinement of future risk assessment procedures, enabling Delphi Professional Liability customers to make better business decisions.
Better data controls for transparency / auditability
Online audit tracking and available workflow automation ensure procedures are followed and traceable, as required for Sarbanes-Oxley compliance.
Improved customer service
From enabling online credentialing and payment solutions, to the expert witness database for improved physician defense, to quick access to information for customer service representatives — Delphi Professional Liability makes it easy to provide world-class customer service and retain customers.
Flexibility for growth
Delphi Professional Liability enables companies to modify rates, add states, and add products — quickly and without code development. The configurable architecture means your organization will never consider technical limitations to be a barrier when a growth opportunity presents itself.